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Shipping Policy

Shipping Policy for Legaci De Jèan

1. Order Processing Time

  • Standard Products: Orders for standard items are processed within 3-5 business days after payment confirmation.

  • Custom Orders: Due to the bespoke nature of custom wear, processing time is typically 4-6 weeks depending on the attire. Customers will receive an estimated completion date upon order confirmation.

2. Shipping Methods and Delivery Times

  • Domestic Shipping (United States):

    • Standard Shipping: 3-7 business days

    • Express Shipping: 1-3 business days

  • International Shipping:

    • Standard International Shipping: 7-21 business days

    • Express International Shipping: 3-7 business days

Please note that delivery times are estimates and may vary due to customs processing and other unforeseen factors.

3. Shipping Rates

  • Domestic Shipping:

    • Standard Shipping: $10 flat rate

    • Express Shipping: $25 flat rate

  • International Shipping:

    • Standard International Shipping: $30 flat rate

    • Express International Shipping: $60 flat rate

Free standard shipping is available for domestic orders over $200.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow 24 hours for the tracking information to become active.

5. Customs, Duties, and Taxes

International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient. We recommend contacting your local customs office for more information.

6. Shipping Restrictions

Due to international regulations, we are unable to ship to certain countries. If your country is not available at checkout, please contact our customer service for assistance.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery or the estimated delivery date at [customer support email]. We will work with the shipping carrier to resolve the issue promptly.

8. Changes to This Policy

We reserve the right to update or modify this shipping policy at any time. Changes will be posted on our website with the effective date.

Effective Date: [02/24/2025]

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